Reptile Surrender

Steve's Snaketuary® LLC is a reptile rescue.
Part of what we do is take in pet reptiles that people can no longer take care of.

Reptiles only: Snaketuary® accepts surrendered pet reptiles only. We cannot accept dogs, cats, birds, mammals, or any other warm-blooded animals.

Steve's Snaketuary® does not charge a fee to accept non-native pet reptiles for surrender. While no fee is required, we gratefully accept unused or remaining reptile food, enclosure supplies, and optional donations to help support the care of surrendered reptiles. If you would like to donate, please visit our Donations page.

Submission is not acceptance: Please contact Snaketuary® before bringing or transferring any reptile. Agreeing to this policy or contacting us does not guarantee intake.
Ownership transfers only when Snaketuary® has physically received and accepted the reptile. A request, form submission, phone call, text message, or scheduled meeting does not transfer ownership and does not obligate Snaketuary® to accept the reptile.
Snaketuary® may decline intake based on available space, safety, species, health concerns, incomplete information, or other welfare and operational considerations.

Before You Surrender:
•No temporary boarding: Snaketuary® does not temporarily house reptiles; surrender is permanent.
•Appointment/approval required: Do not leave a reptile unattended or drop one off without prior approval and a confirmed plan.
•Transportation: The owner is responsible for safely transporting the reptile to an agreed upon meeting location, unless a different arrangement is specifically confirmed.
•Distance policy: For surrenders more than 45 miles from Shreveport, the owner must be willing to meet Snaketuary® part of the way.
•No shipping: Do not mail or ship a reptile to Snaketuary® unless Snaketuary® has explicitly arranged it in advance.

When you surrender your reptile(s) to Steve's Snaketuary®, this is understood, and the surrender is permanent. The reptile(s) become(s) a pet of Steve's Snaketuary®.

If you surrender your reptile(s) to Steve's Snaketuary®, then decide afterwards that you want that reptile (those reptiles) back, Steve's Snaketuary® has the right to refuse. If we do agree to return the reptile(s) to you, there will be a rehoming fee.

By surrendering this reptile (these reptiles) to Steve's Snaketuary®, you are irrevocably transferring and relinquishing all rights of ownership to Steve's Snaketuary®. Steve's Snaketuary® will have complete authority to take whatever actions are deemed appropriate for this reptile (these reptiles) in accordance with the animal health and welfare policies and procedures established by Steve's Snaketuary®.
You understand that Steve's Snaketuary® is not required to provide updates or information, including pictures, regarding the status of this reptile (these reptiles).

Scheduling, Confirmation & Pickup Policy

Surrenders are by appointment only and are not confirmed until Steve's Snaketuary® has received all required surrender information and has confirmed the appointment in writing (by text).

For any pickup, the surrendering owner must provide a current, reliable phone number that can receive calls and text messages. Messaging-app communication alone may not be sufficient for time-sensitive pickup coordination.

Steve's Snaketuary® will send a day-of confirmation message before departing for a scheduled pickup. The owner must reply to confirm that:
•They still intend to surrender the reptile(s)
•The reptile(s) is(are) available for transfer
•Someone will be present at the agreed address and time

If confirmation is not received by the stated deadline, the appointment may be canceled and Steve's Snaketuary® will not travel to the pickup location.

If your circumstances change and you decide to keep your reptile(s), please notify us as soon as possible by text. There is no judgment- our priority is that the reptile(s) receives appropriate care- but timely notice prevents unnecessary travel and allows us to schedule other rescue work.

Before Steve's Snaketuary® departs, the surrendering owner must confirm that they still intend to surrender the reptile(s), that the reptile(s) is ready for transfer, and that an adult will be present at the agreed pickup location.

Do not confirm a pickup unless you are certain you are ready to surrender the reptile(s). Once you confirm and Steve's Snaketuary® begins travel, we reserve the scheduled time and incur fuel, travel, and operational costs.

If we do not receive a reply by the confirmation deadline, the pickup will be canceled and we will not travel. If you change your mind, please notify us before we depart. We understand that surrendering a pet can be emotional; we simply ask for timely communication so rescue time is not wasted.

If a confirmed pickup is canceled after Steve's Snaketuary® has departed, or if no one is available at the scheduled location, future pickup service may not be available. Any future surrender may need to be brought to an approved meeting location or may require advance arrangements.

Repeated missed, unconfirmed, or canceled appointments may require future surrenders to be brought to an approved meeting location or may affect whether pickup can be offered.

For pet reptile surrenders, pickup availability may depend on location, scheduling, and travel distance. To reduce travel time and operating costs, Steve's Snaketuary® may ask that you meet us at a mutually agreed-upon public location rather than request an at-home pickup.

Snaketuary® requires the owner's full name, reliable phone number, species, approximate size/age, health concerns, and photos before scheduling.

The surrendering person has to confirm and agree to:
•Must be the legal owner, or have the legal owner's express authority, to surrender the reptile.
•No other person, breeder, rescue, lender, or claimant has a conflicting ownership interest.
•Must disclose all known health, parasite, injury, medication, feeding, behavior, and bite/escape history.
•Must provide available veterinary records, feeding information, enclosure details, and transfer paperwork.
•Snaketuary® requires text confirmation no later than 60 minutes before the appointment, or the pickup is canceled.
•A precise guaranteed arrival time may change, because rescue calls and other responsibilities can change schedules.
•For longer drives, Snaketuary® asks that you meet us part of the way, and Snaketuary® requires confirmation by phone/text the day before and the day of the appointment.
•If you are unsure about surrendering, please pause the appointment and contact us by phone/text. We can discuss husbandry support or other options.
•To confirm that you have read and agree to these Reptile Surrender Terms, please text Snaketuary®: "I AGREE TO THE REPTILE SURRENDER TERMS."