Snaketuary Educational Presentation Agreement

Thank you for booking Snaketuary for your event!

To keep everyone safe and make sure the show runs smoothly, please review the rules and boundaries below IN THEIR ENTIRETY. There are very important boundaries that must be understood. Booking an educational presentation with Snaketuary® means you agree to these guidelines.

Snaketuary®'s normal presentations are actual presentations. They are not a "come and go as you please" event.

Snaketuary® can set up a table at your event and have snakes and other reptiles available for people to interact with, outside of a formal presentation, but this needs to be discussed and agreed upon before the event.

Snaketuary® must have a direct phone number for a host, preferably a cell number, in case we need to contact someone before the event. This needs to be a separate number from a work number or extension.

Snaketuary® asks that you tag Snaketuary® in your social media posts about our events, before and after the event. This not only helps Snaketuary®, but it helps your patrons and attendees also. Snaketuary® will tag your business and facility in our social media posts also.

Snaketuary® does take pictures and video at all of our events. It is understood that staff and patrons/attendees may be in some of those photos and videos.

1. Timing & Punctuality

  • The presentation needs to start at the scheduled time. Guests arriving late may miss portions of the show; the program will not be restarted or extended for latecomers. Snaketuary may wait up to 10 minutes after scheduled start time to make sure everyone is situated for the presentation.
  • Snaketuary will arrive approximately 15-45 minutes early to set up.
  • We do ask for a 6 ft table be made available. We can bring our own, but we need to know in advance.
  • Late starts do not extend the end time. The show will end at the scheduled time to protect the reptiles' routine and any events booked after yours.
  • Snaketuary sometimes has multiple presentations in one day, so we need time to get to those other locations.
  • "Program coordinators are responsible for verifying that all presentation details- including dates, start times, venue address, and terms outlined in invoices and contracts- are accurate and consistent. Any discrepancies must be identified and corrected before confirming the booking.

2. Noise & Attention During the Show

  • Snaketuary® presentations are very interactive. We do ask a lot of questions, and we do understand that part of the presentation has moments that excite everyone.
  • We do ask that at least one adult host must actively supervise and stay near the presentation area and help keep children seated, reasonably quiet, and focused when it comes time.
  • Adults and children should avoid loud talking, shouting, and running near the show area. Side conversations that drown out the presenter or encourage kids to be loud make it unsafe to handle reptiles.
  • If noise or chaos makes it unsafe for the reptiles or guests, Snaketuary® may pause the show, switch to a "look-only" program, or end the presentation early without refund.

3. Daily Presentation Limits and Reptile Welfare

  • Snaketuary® can only do a maximum of two presentations in one day, and one would have to be in the morning, and the second in the afternoon/evening.
  • We can no longer do more than two presentations in a day, even if you request shorter presentations.
  • It is always best for Snaketuary® to do one large presentation for your organization. If you have multiple groups at your organization (such as different age groups or classrooms), we ask that you combine those groups for one presentation.
  • Snaketuary® may accommodate shorter, back-to-back presentations in certain settings (such as child care facilities); however, the daily maximum of two presentations still applies to ensure adequate rest for our reptiles.
  • This policy is in place to ensure the health and well-being of our reptiles, as repeated handling and exposure can cause unnecessary stress. Like people, our animals require adequate time to rest between engagements.

4. Other Attractions & Distractions

  • Pools, water slides, sprinklers, and other water play must be turned off and closed while Snaketuary® reptiles are out.
  • Inflatables and jump houses must be powered down and off-limits during the show.
  • Loud music, other games, and other high-energy entertainment must be paused for the duration of the program.
  • We strongly recommend scheduling swimming, bouncing, and other noisy attractions either before Snaketuary® arrives or after the presentation is finished.
  • This may be excused if Snaketuary® is not doing a normal presentation and only has a table set up at an event, but it must be discussed beforehand.
  • If you have food or other entertainment, such as swimming, at your event, attendees must wash their hands with soap and water before handling the reptiles.

5. Behavior & Following Directions

  • Children must follow Steven's instructions immediately and consistently. This includes how to sit, when to approach, and how to touch or hold each reptile.
  • No crowding around Steven or the reptiles. Children should remain seated or in clearly marked spots until they are invited to approach.
  • No one is allowed behind the table that Snaketuary® has set up.
  • Proper handling only. Snaketuary® will demonstrate exactly how to pet and hold each animal; squeezing, grabbing, pulling, dropping, or rough handling is not allowed. Absolutely no petting of the reptiles' heads.
  • No tapping on containers, cages, or bins- ever. Even if a container is not labeled, tapping is stressful for reptiles and strictly prohibited.
  • Children who cannot or will not follow directions may be removed from the handling portion of the show and asked to watch instead.
  • Snaketuary® may or may not discuss reptiles before the presentation. Please do not get offended. Snaketuary® discusses quite a bit during the presentation, so we may not want to jump ahead and talk about things that we are going to talk about later.
  • Our snakes and other reptiles are living creatures. They get tired. They need rest. If Snaketuary® feels the reptiles need a break, we may put them up and not allow people to interact with them.

6. Supervision & Responsibility

  • Snaketuary® is responsible for the reptiles and the presentation. The host and attending adults are responsible for supervising children and managing their behavior at all times.
  • An adequate number of adults should be present to help maintain order, especially with younger children.
  • All household pets (dogs, cats, etc.) must be secured in another area away from the presentation space for the entire duration of the program.
  • Attendees should not bring their own reptiles to Snaketuary® events. This is for the safety of all reptiles and attendees.

7. Space, Safety & Environment

  • Running, roughhousing, and chasing games are not permitted near the reptiles or equipment.
  • No food, drinks, or gum in the reptile area. Hands should be clean before handling reptiles and washed or sanitized before and afterward.
  • Snaketuary® will decide which reptiles attend your event and how they are handled based on the crowd, noise level, space, and overall safety. Reptile selections and handling style may be adjusted on the day of the event if needed.
  • Weather and environmental conditions matter. Extreme temperatures, storms, or unsafe spaces may require us to move indoors, modify the reptile lineup, or reschedule for safety.
  • Snaketuary® will not schedule any outdoor event in June, July, or August, or colder weather, and this rule may be adjusted as needed.

8. Late Arrivals

  • Snaketuary®'s normal presentations are actual presentations. They are not a "come and go as you please" event.
  • Guests who arrive after the show has started may be asked to sit quietly and join in at an appropriate time so they do not disrupt the program.
  • The show will not be restarted to repeat content for late arrivals.
  • Snaketuary® will not get out reptiles, once they've been put up, for latecomers.

9. Payment & Cancellations

  • A nonrefundable deposit may be required to reserve your date and time. Your booking may not confirmed until the deposit is received.
  • Any remaining balance would be due before the show begins, either upon arrival or via the agreed-upon payment method.
  • No refunds or credits will be issued if the program is shortened or ended early due to unsafe behavior, excessive noise, crowding, or failure to follow these guidelines.
  • If you are booking multiple presentations for your organization, payment must be made at the end of the last presentation.
  • Snaketuary® does not accept ACH transfers or automatic deposit payments at this time. All payments must be made via approved methods. Snaketuary® does accept several other forms of payment, including cash, check, credit card, CashApp, Venmo, or PayPal.

10. Rescheduling Your Presentation

Snaketuary® understands that plans can change and that rescheduling may sometimes be necessary. If you need to reschedule your presentation:

  • Please contact us as soon as possible so we can review available dates and times.
  • Snaketuary® often schedules multiple presentations in a single day, and our calendar fills up quickly, especially on weekends and during warmer months.
  • We will do our best to accommodate a new date and time, but alternate options are not guaranteed and may be limited.
  • If a nonrefundable deposit is requested by Snaketuary®, that deposit will transfer to the new date one time if we are able to reschedule. Additional changes may require a new deposit.
  • If no suitable alternate date or time is available, the original booking will be treated as a cancellation and the deposit will not be refunded.
By booking, you acknowledge that rescheduling is subject to Snaketuary®'s existing commitments and calendar availability.

11. Agreement

By booking a Snaketuary® presentation, you acknowledge that you have read and understand these rules, and you agree to:

  • Start the presentation on time and have the space ready.
  • Help keep children and adults quiet and respectful during the show.
  • Pause all other attractions and loud activities while reptiles are out.
  • Ensure children follow directions and handle reptiles properly.
  • Provide appropriate supervision and a safe environment for guests and reptiles.
Part of Snaketuary®'s mission is to stop the fear before it starts- and that only works when everyone helps create a safe, calm, and respectful environment.